Privacy Policy

This Privacy Policy is effective as of January 01, 2025. QRate is committed to protecting your privacy. This Privacy Policy ("Policy") applies to those who visit our Website QRate.Work (or) or Mobile App (QRate) ("Website or Mobile App"), as well as users of our platform, tools and QRate Privacy Policy

Effective Date: January 01, 2025

QRate is committed to protecting your privacy. This Privacy Policy ("Policy") applies to those who visit our Website (QRate.Work) or Mobile App (QRate) ("Website or Mobile App"), as well as users of our platform, tools, and services offered by QRate ("Service").

If you have questions or complaints regarding our privacy policy or practices, please contact us at info@qrate.work.

Data Processing Role

While providing our Services, we may enter into agreements with our Partners around the world and provide them access to our Service, which includes the processing of information relating to their customers. Information shared in our Website or Mobile App may be shared with our Partners in order to provide our customers with the Services.

We only access such information as reasonably necessary to provide the Service, as otherwise authorised by our customers, or as required by law.
We are the data processors and not the data controllers of the information.
As processors, we follow our Partners' instructions regarding the information they control, consistent with the functionality of our Service.
We implement technical, physical, and administrative measures against unauthorized processing, loss, destruction, or damage to personal information.
This Policy is adopted to protect Personal Information and applies to all transactions involving QRate. It is in addition to the applicable Terms and Conditions governing our Services.

Acceptance of Policy

This Policy is incorporated into our Terms of Service and therefore governs your use of our Services.

By visiting the Website or Mobile App and/or utilizing any Services offered by QRate, you:

Agree to and accept our Terms of Service.
Acknowledge that your access to or use of the Website or Mobile App and Services is conditional upon your acceptance of and continued compliance with this Policy.
Agree to be bound by this Policy and all rules, guidelines, and/or policies of QRate, as may be modified from time to time, unconditionally and at all times.
Consent to providing QRate with your personal information for the purpose set out in this Policy and understand that such collection, storage, and handling is lawful, necessary, and permissible under the applicable laws.

What Constitutes Personal Information?

For the purposes of this Privacy Policy, Personal Information shall include:

Your Name
Phone number
Residential address
Email address
Password
Financial information such as bank account, credit card, debit card, or other payment instrument details
Sexual orientation
Any detail relating to the above clauses, as provided to a body corporate for providing service.

How We Collect, Use, and Share Your Information

QRate is only responsible for the privacy statement and content of this Website or Mobile App.

We are not responsible for the privacy practices or the use of cookies on Website or Mobile Apps that you may have accessed from this Website or Mobile App, or the privacy policies adopted by our Partners.
You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.
This Company will not accept any responsibility for any loss or damage resulting from your disclosure to third parties of personal information.

Information Sources

Your Personal Information is collected primarily from you. However, we may also obtain information about you from other sources in order to verify the submitted information. This verification is primarily done to address security concerns and ensure compliance with applicable laws and our terms and conditions.Third-Party Transfers and Data Location

QRate may transfer personal information to companies that help us provide our Service, such as third-party payment processors. Transfers to these third parties are covered by this Policy and service agreements with such third parties.
We host and process data through a third party to operate and manage this Service.
By accessing or using our Website or Mobile App or the Service, you are consenting, on behalf of yourself and your authorised representatives or end-users, to the processing and transfer of information in and to Singapore (which may have different privacy laws from your country of residence). We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Policy.

Public/Social Forums

QRate's Website or Mobile App uses cookies to enable us to retrieve certain information for each visit, primarily for site functionality and ease of use.

Third-party cookies we may use include: Google Analytics, analytics cookies, and chat service for visitor information and source.
QRate clients have the responsibility to inform the Partners with whom they interact via the Service about the cookies used by QRate and by themselves, and should obtain individuals' consent, if necessary.
We may also employ web beacons/web bugs to help us better manage content by informing us what content is effective and to track the online movements of users. This information is tied to our customer’s personal information.

Cookies and Tracking Technologies

We collect:

Email addresses of those who communicate with us via email.
Information about the pages the user accesses on the Website or Mobile App.
Information voluntarily submitted by the user (e.g., name, company name, email address, telephone number, billing information).

The information we collect is used to:

Provide the Service to you.
Improve the quality of the Website or Mobile App and Service.
Communicate information about the Service.

Sharing

Your information will never be sold to or traded or shared with other companies or organisations for commercial purposes or otherwise, unless:

We have been expressly authorised by you (in writing or electronic form) to do so, or
In a manner as outlined in this Policy.

Other Sites

Our Website or Mobile App offers publicly accessible blogs and social forums. You should be aware that any information you provide in these areas may be read, collected, and used by others.

To request removal of your personal information from our blog or community forum, contact us at info@QRate.work We shall endeavour to remove your personal information, to the extent possible.

Marketing Communication

QRate may, from time to time, send you an email regarding the QRate service or any other services which we believe could be of interest to you.

Only QRate will send you these direct mails and only if you indicate that you do not object to these offers.
You will always have the option of opting out of receiving such mail.

Protection of Information

We use advanced technology and take reasonable precautions to protect the data we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

We cannot guarantee the security of your data transmitted to the Website or Mobile App; any transmission is at your own risk.
If you have questions about our security you can contact us at info@QRate.work.

Updates and Amendments

QRate reserves the right to change, modify, add, or remove portions of this privacy policy at any time for any reason. Such changes shall be effective immediately upon posting.

We suggest that you review this policy periodically for changes.
The current version of this Policy can be accessed from the link on our homepage, or at the bottom of our other Website or Mobile App pages.
By accessing our Website or Mobile App after we have posted changes to this Policy, you are agreeing to the terms of the privacy policy as modified.

Children’s Privacy & Parental Consent

This Website or Mobile App is not intended for children.

We do not knowingly solicit or collect personally identifiable information from children. ● We have not designed this Website or Mobile App for, and do not intend it to be used by anyone under the age of 18.
We specifically request that persons under the age of 18 do not use this Website or Mobile App or submit or post information to it.
Should we inadvertently acquire personal information or other data from users under the age of 18, we will not knowingly provide this data to any third party for any purpose whatsoever.

Legal Disclosure

We reserve the right to disclose your personal data as required by applicable law and when we believe that disclosure is necessary:

To protect our rights, and/or
To comply with a judicial proceeding, court order, or other legal process served on us.
Your personal data will also be shared between the QRate services for the activities permitted under this Policy.Business Transition
In the event QRate goes through a business transition (e.g., merger, acquisition, or sale of assets), the Partner's user account and data will likely be among the assets transferred.
You will be notified via info@QRate.life and via a prominent notice on our Website or Mobile App of any such change in ownership or control.

Governing Law

This is a Malaysian Website or Mobile App and is subject to the laws of Malaysia. Please note that laws related to personally identifiable information vary from country to country.No Unlawful or Prohibited Use

As a condition of your use of this Website or Mobile App, you agree that you will not use this Website or Mobile App or the information or software contained herein for any purpose that is unlawful or prohibited by these terms and conditions.

QRate Contact

If you have any questions about this privacy policy or your dealings with the QRate Website or Mobile App, you can contact us at info@QRate.work.

Disclaimer

While every effort is made to ensure the accuracy of information offered on these pages, we shall have no liability for errors, omissions, or inadequacies in the information contained hereinor for interpretations thereof. This Website or Mobile App could include inaccuracies or out-dated information and is subject to change at any time without notice.

Your use of this Website or Mobile App is at your own risk.
You agree to hold QRate harmless from and not sue for any claims based upon using this Website or Mobile App.

THE INFORMATION, DOCUMENTATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THE QRATE WEBSITE OR MOBILE APP ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND. QRATE AND ITS AGENTS DISCLAIM ALL WARRANTIES RELATING TO THE INFORMATION, DOCUMENTATION, SOFTWARE AND SERVICES CONTAINED ON THE QRATE WEBSITE OR MOBILE APP, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES AGAINST INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. QRATE SHALL NOT BE LIABLE FOR DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL, AS A RESULT OF THE REPRODUCTION, MODIFICATION, DISTRIBUTION OR USE OF THE INFORMATION, DOCUMENTATION, SOFTWARE AND SERVICES.

Services offered by QRate ("Service").

If you have questions or complaints regarding our privacy policy or practices, please contact us at info@QRate.Work

While providing our Services, we may enter into agreements with our Partners around the world, and provide them access to our Service, which includes the processing of information relating to their customers. Information shared in our Website or Mobile App may be shared with our Partners, in order to provide our customers with the Services. We only access such information as reasonably necessary to provide the Service, as otherwise authorised by our customers or as required by law. We are the data processors and not the data controllers of the information.

As the processors of personal information on behalf of our Partners, we follow their instructions with respect to the information they control to the extent consistent with the functionality of our Service. In doing so, we implement technical, physical and administrative measures against unauthorized processing of such information and against loss, destruction of, or damage to, personal information.

While we are required to comply with the instructions of our Partners, we are still committed to protecting the confidential information of our customers, and have adopted this Policy to protect Personal Information. This Policy applies to all transactions involving QRate, and is in addition to, and not in derogation of, the applicable Terms and Conditions governing our Services.