QRate product update 2026
Mar 30
1 min read
Updated: Apr 1
We listened. We went back to the drawing board. And this is what we built in QRate's Q1 2026 Update
When we started QRate, we were a single-point feedback capture app. Today, QRate is a journey-wide experience intelligence platform, capturing, analysing, and responding to CX signals across the entire customer journey.
Q1: March 2026 update includes:
- Multi-channel feedback via secure API
- Native voice feedback capture
- AI sentiment analysis across text and voice
- Real-time in-app response for immediate service recovery
- Three variants — Lite, Pro, Max, built for every stage of growth
We're listening better, understanding faster, and acting earlier.
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