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Measure experience.
Spot issues.
Improve performance.

The Incomplete Puzzle

Many businesses gather feedback, yet still miss what really needs fixing.They rely on either customer reviews or internal evaluations, instead of seeing both together.

Without that full picture, improvements come late, feel disconnected, and rarely stay consistent.

Wooden Puzzle Toy
Wooden Puzzle Toy
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The QRate Solution 

QRate helps organisations see what customers and frontline teams experience in real time.It brings customer feedback, staff evaluations, and sentiment into one clear view.Teams can spot issues early and act while it still matters.Managers get practical insights to coach better and improve consistency.


The result is stronger service, more confident teams, and better decisions grounded in real data.

How QRate Fits You

Before, feedback always came too late. Now we spot the issue same day and fix it before it becomes a big problem. Makes it easy for me !

Branch Manager

Banking & Finance - QRate Max

I now have a way so see all my customer reviews in one site. I even have the chance to reply and connect with my customers!

Business Owner

Food & Beverages - QRate Lite

QRate does not only focus on the gathering of the feedback but has put so much thought into how data is presented. 

Outlet Manager 

Luxury Retail - QRate Pro

info@qrate.work
Kuala Lumpur, Malaysia

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